Frequently Asked Questions

1. You as the Retailer, and Linda's as the Supplier, connect our two Shopify stores via the free Collective App.
2. The customer makes a purchase on your website and the order is automatically sent to Linda's.
3. Linda's fulfills and ships the order directly to your customer.
4. You get paid a portion of the of the sale.

Shopify has done a great job at making the integration of two stores very simple.

Following are the general steps - our team will walk you through in more detail during our onboarding call.

Step 1 - Connection

First, using the free Collective app, we'll connect our two stores.

Step 2 - Product Setup & Import

We grant you access to our product and pricing catalog. You determine which products to import into your Shopify.

You can edit product descriptions, tags, and other data. You won't have to worry about inventory or pricing data; Shopify syncs that automatically from our store.

Step 3 - Go Live

You activate the imported products in your store.

Customers buy from your website.

We fulfill the order.

That's it!

Here are some of the benefits of connecting to Linda's products via Shopify Collective:

• Expand catalog without holding inventory
• No upfront inventory investment
• Test new product categories with low risk
• Automated order forwarding
• Real-time inventory syncing
• Seamless integration inside Shopify admin

Linda's offers free shipping for your customers for most of our products. Batting Rolls and other large items have a flat rate of $19.99.

Shipping policies will be clearly defined during onboarding, including:

• Handling time
• Shipping carriers used
• Return address
• Return policy alignment

Learn more by reviewing your shipping policy.

You and Linda's will both play a roll in customer service. Typically:

• You as the retailer handles front-end customer service (order status, returns inquiries, product questions).
• Linda's as the supplier supports fulfillment-related issues (shipping errors, damages, defects).

We'll align on the details during onboarding and make sure our teams are connected.

When a product sells:

• The customer pays the you retail price through your website.
• Shopify automatically deducts the our cost and pays directly through Shopify payouts.

No separate invoicing is required.

Inventory levels are synced automatically from the our Shopify store to the your store.

If the our inventory reaches zero, the product will automatically show as out of stock on the your site.